Privacy Policy Overview

This Privacy Policy explains how Blooms & Vows handles personal data on hayhookscrewglass.click in connection with floral consultation, custom quoting, order coordination, delivery, and setup services.

Data collected only as described in this policy

Your rights and options are detailed below

Questions handled via our contact channel

Data We Collect

We may collect identification and contact details, inquiry and consultation content, event and order preferences, payment-related information, delivery or pickup details, and technical data such as device, browser, and usage information. Where a person communicates with us about bridal bouquet design, wedding party flowers, ceremony arrangements, reception table arrangements, or venue flower setup, we may also process information needed to prepare a quote, confirm dates, and coordinate service delivery.

The categories of data collected depend on how a person interacts with the site and services.

How We Collect Data

We receive data from contact forms, phone calls, consultation appointments, and messages sent in connection with an inquiry or order. We also obtain technical and usage data from the website, and we may generate internal records from consultations, quotes, deposits, date confirmations, and delivery or setup coordination.

Some information is provided directly, while other information is created through normal website and service use.

Types of Cookies

The site may use essential cookies to support basic functions, preference cookies to remember settings, and analytics cookies to understand site performance and usage patterns. Cookies may be session-based or persistent, depending on their purpose and lifespan.

Cookie use is limited to common operational and analytical purposes.

Cookie Controls

We use standard browser and site controls to manage cookie preferences where available. Users may block or delete cookies through browser settings, and may also limit certain tracking technologies through device or browser options. Essential cookies may still be needed for basic site functions.

Cookie settings can usually be adjusted in the browser, and some features may be affected if cookies are limited.

Privacy email

help@hayhookscrewglass.click

Telephone

+54 9 11 2286-8447

Mailing address

Calle Arenales 3651, C1425BEX Buenos Aires Buenos Aires City Region

Privacy contact

Contact Page

Your Rights

Depending on your location and the circumstances, you may request access to your data, correction of inaccurate information, deletion where appropriate, or objection to certain processing. You may also ask us to review a concern about how your information is handled.

Available rights depend on the nature of the request and the applicable law.

How to Make a Request

To make a privacy request, provide enough information for us to identify the relevant record and understand the request. We may ask for additional details before acting on it, and we will respond within a reasonable period consistent with applicable law.

Requests are handled after reasonable verification to protect privacy and prevent misuse.

Data Retention

We retain personal data for the period needed to manage inquiries, complete projects, maintain business records, resolve disputes, and meet legal, tax, or accounting requirements. When data is no longer needed, we delete it or de-identify it in a reasonable manner.

Records are kept only for as long as needed for the stated purposes and any applicable legal obligations.

Policy Changes

If we make material changes, we will update the policy text on the site and may provide an additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.

We review this policy when our practices or legal obligations change.

01 · Purpose

How We Use Data

We use personal data to respond to inquiries, arrange consultations, prepare custom quotes, confirm deposits and dates, coordinate final details, manage delivery or studio pickup, process payments, maintain records, improve the website, and meet legal or accounting obligations. We may also use limited technical data to keep the site secure and functioning properly.

Processing is limited to ordinary business and service functions.

02 · Sharing

Service Providers and Partners

We may share personal data with service providers that support website hosting, communications, payment processing, record keeping, and delivery or setup coordination. We may also share information with professional advisers or other business partners when needed to complete a service or manage a transaction.

Operational recipients receive only the information needed to perform their role.

03 · Legal basis

Legal Disclosures

We may disclose personal data when required to comply with law, a court order, or a lawful request from a public authority, or when disclosure is needed to protect our rights, property, users, or operations.

Legal disclosures are limited to what is necessary in the circumstances.